
SPORNETTE SUPER PORCUPINE- G36 XL
- Free express shipping over $300
- Low stock - 2 items left
- Backordered, shipping soon
SPORNETTE SUPER PORCUPINE - G36 XL – Elevate Your Hair Styling Game
Discover the pinnacle of hairstyling excellence with the SPORNETTE SUPER PORCUPINE - G36 XL, now available at Oz Nails & Beauty Supply. Designed for professionals who demand superior control and efficiency, this brush revolutionizes everyday hair maintenance with its innovative blend of materials and ergonomic design.
Features and Benefits:
- Mixed Bristle Technology: Combines the best of both worlds with natural boar bristles and nylon porcupine bristles, providing optimal tension to smooth out any hair type, enhance shine, and reduce frizz.
- Large Barrel Design: Featuring a 3-1/2 inch diameter, this brush is perfect for longer hair lengths, making it ideal for creating voluminous blowouts and sleek styles.
- Ergonomic Handle: The non-slip grip ensures maximum control and comfort, allowing for precision styling without strain.
- Versatile Styling Tool: Works exceptionally well on all hair types, but performs magic on thick and curly hair, making it a versatile addition to any hairstyling toolkit.
- Durability and Quality: Crafted with high-quality materials to withstand daily use, ensuring longevity and reliability in professional settings.
How to Use:
- Begin with clean, slightly damp hair for best results.
- Section hair and wrap around the brush, starting from the roots.
- Apply heat using a blow dryer, gently rolling the brush through your hair to the ends.
- Use the brush to lift hair at the roots for added volume.
- Finish with a cool setting to lock in shine and style.
FAQs:
- Is the SPORNETTE SUPER PORCUPINE - G36 XL suitable for all hair types? Yes, it works effectively on straight, curly, and wavy hair.
- Can this brush be used with a blow dryer? Absolutely, it is designed to withstand heat and is perfect for blow-drying.
- How do I clean and maintain the brush? Simply remove hair from the bristles and rinse under lukewarm water. Avoid soaking the wooden handle.
- Is this brush durable for daily use? Yes, it is constructed to endure regular styling without losing effectiveness.
- Does the brush help reduce static and frizz? Yes, the boar and nylon bristle combination reduces static and enhances shine.
- Is it suitable for professional salon use? Yes, it is designed for professionals and trusted by stylists worldwide.
- How does the large barrel affect styling? The larger barrel is perfect for creating volume and smoothing longer hair.
- Can the brush be used on dry hair? While best on damp hair, it can also be used on dry hair for styling and touch-ups.
- Where can I purchase the SPORNETTE SUPER PORCUPINE - G36 XL? Available at Oz Nails & Beauty Supply, both online and in-store, ensuring easy access to premium styling tools.
- What makes this brush stand out from others? Its combination of boar and nylon bristles, coupled with an ergonomic design, provides superior styling performance and efficiency.
Elevate your hairstyling routine with the SPORNETTE SUPER PORCUPINE - G36 XL, where innovative design meets practical functionality, available exclusively at Oz Nails & Beauty Supply. Achieve stunning, salon-quality results effortlessly and transform your hair care experience.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.