SILKSMOOTH - Coconut Cream - Hot Wax Beads - 800gm
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SILKSMOOTH COCONUT CREAM HOT WAX BEADS (800gm) – Premium Salon Hair Removal
Indulge your clients in a luxurious, tropical waxing experience with SILKSMOOTH Coconut Cream Hot Wax Beads (800gm), now available at Oz Nails & Beauty Supply. Specially formulated for professional estheticians and beauty therapists, this premium hard wax combines the soothing, moisturizing properties of coconut cream with advanced polymer technology. The result is an ultra-flexible, low-temperature wax that grips even the shortest, most stubborn hairs while remaining incredibly gentle on sensitive skin.
Features and Benefits:
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Creamy & Ultra-Flexible Formula: Infused with rich coconut cream extracts, this stripless hot wax maintains excellent pliability, ensuring it won't crack, break, or become brittle upon cooling.
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Low Melting Point Comfort: Melts at a lower, safer temperature, significantly reducing the risk of skin irritation, burns, and redness for a highly comfortable client experience.
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Superior Grip on Short Hair: Exceptional shrink-wrap technology tightly encapsulates coarse, fine, and short hairs right from the root, eliminating the need for painful re-applications.
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Ideal for Sensitive Areas: The nourishing, hypoallergenic coconut cream formula acts as a natural barrier, making it perfect for delicate zones like the bikini area, brazilians, underarms, and facial waxing.
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Cost-Effective 800gm Salon Size: The convenient bead format allows you to measure and melt only what you need, reducing product wastage and boosting daily salon profitability.
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Pleasant Tropical Aroma: Fills your treatment room with a subtle, calming coconut scent, masking the usual chemical smell of traditional waxes and elevating the overall salon ambiance.
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Professional Grade Guarantee: Sourced for top-tier performance, this professional-grade wax is proudly stocked and distributed across Australia by Oz Nails & Beauty Supply.
How to Use:
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Pour the desired amount of SILKSMOOTH Coconut Cream Hot Wax Beads into a professional wax heater.
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Heat the wax until it reaches a rich, smooth, creamy consistency (similar to thick honey).
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Test the temperature on the inside of your wrist before application to ensure client comfort.
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Cleanse the skin thoroughly to remove oils, sweat, or makeup, and apply a light pre-wax oil if necessary.
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Using a wooden spatula, apply a thick layer of wax in the direction of hair growth, leaving a slightly thicker edge at the end for easy gripping.
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Allow the wax to cool and set (until it is no longer sticky to the touch).
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Hold the skin taut, grip the raised edge, and pull the wax strip back quickly and firmly in the opposite direction of hair growth, keeping it parallel to the skin.
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Follow up with a soothing after-wax lotion or oil to calm the skin and remove any remaining residue.
FAQs:
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What skin types is SILKSMOOTH Coconut Cream Hot Wax best for? It is highly recommended for all skin types, particularly dry, delicate, and sensitive skin, thanks to the deeply hydrating and soothing properties of coconut cream.
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Do I need paper strips to remove this wax? No, this is a premium hard wax (stripless wax). It hardens on its own and is peeled off directly without the use of paper or non-woven wax strips.
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Can this wax be used for Brazilian and bikini waxing? Absolutely. Its high flexibility, low-temperature application, and strong grip make it the ultimate choice for sensitive intimate areas.
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What is the ideal melting temperature for these beads? While specific heaters vary, it should be melted on a high setting initially, then turned down to a medium holding temperature to achieve a smooth, creamy texture.
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How long does the hair need to be for this wax to work? Because of its advanced shrink-wrapping grip, it can effectively pull out short, stubborn hairs as short as 2mm.
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Is this product vegan and cruelty-free? Yes, SILKSMOOTH prides itself on ethical formulations that deliver professional results without compromising on clean beauty standards.
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How do I prevent the wax from stringing during application? Ensure the wax has reached the correct creamy consistency. Twirling the spatula a few times over the pot before moving to the skin will neatly cut off any strings.
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How many treatments can I get out of an 800gm bag? Depending on the treatment areas (e.g., facial vs. full brazilians), one 800gm bag provides an excellent yield, typically lasting for dozens of specialized services.
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Can I mix these beads with other SILKSMOOTH wax variants? While it is best used on its own to maximize the coconut cream benefits, it can technically be blended with other high-quality polymer hard waxes.
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Where can I buy wholesale beauty supplies in Australia? You can buy the authentic SILKSMOOTH range along with a wide selection of salon essentials directly online at Oz Nails & Beauty Supply.
Deliver a flawless, irritation-free hair removal service that keeps your clients coming back. Upgrade your salon menu with the SILKSMOOTH Coconut Cream Hot Wax Beads (800gm), available right now at Oz Nails & Beauty Supply.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.
