Natural Look X Ten Dissolve Liquid Remover – Professional Hair Extension Removal

Experience a seamless and damage-free removal process with the Natural Look X Ten Dissolve Liquid Remover. Now available at Oz Nails & Beauty Supply, this 125ml professional-grade solvent is specifically engineered to break down the bonds of tape-in and keratin bond hair extensions. Designed for speed, safety, and efficiency, X Ten Dissolve ensures that both the natural hair and the extensions remain in optimal condition during the transition, making it a must-have for every professional stylist and extension enthusiast.

Features and Benefits:

Fast-Acting Formula: Rapidly penetrates and neutralizes adhesives, allowing for a quick and smooth release of extensions without excessive pulling.
Gentle on Natural Hair: Formulated to be tough on glue but kind to strands, minimizing the risk of breakage or hair loss during the removal process.
Residue-Free Finish: Effectively dissolves sticky residue left on the hair shaft, making the post-removal cleanup significantly easier.
Versatile Application: Works perfectly for various extension methods, including tape-ins, keratin bonds, and glue-on hair pieces.
Soothing Ingredients: Unlike harsh industrial solvents, this formula is designed to be less irritating to the scalp, keeping the client's comfort in mind.
Precision 125ml Bottle: The compact size and applicator-friendly design allow for precise placement, ensuring no product is wasted.
Professional Trust: A staple in top-tier Australian salons, proudly supplied by Oz Nails & Beauty Supply for guaranteed authenticity.

How to Use:

Isolation: Section the hair to expose the extension bond or tape.
Apply: Apply a few drops of Natural Look X Ten Dissolve Liquid Remover directly onto the bond or along the top of the tape.
Wait: Allow the liquid to sit for 30–60 seconds to fully penetrate the adhesive.
Release: Gently peel the tape apart or use removal pliers to crack the bond. If resistance is felt, apply a little more remover.
Cleanse: Once the extension is removed, apply a small amount of liquid to a comb to remove any remaining residue from the natural hair, then wash thoroughly with a clarifying shampoo.

Frequently Asked Questions (FAQs):

Can I use this on all types of tape extensions? Yes, it is highly effective on most professional hair extension tapes and adhesives.
Will it damage my natural hair? No, when used as directed, the formula is designed to safely dissolve glue without stripping the hair's natural oils.
Is this available for shipping across Australia? Absolutely, you can order this product directly from the Oz Nails & Beauty Supply website for nationwide delivery.
How much should I use per extension? Only a few drops are needed per bond; the 125ml bottle is enough for multiple full-head removal sessions.
Does it have a strong chemical odor? It has a professional salon scent that is much milder than traditional acetone-based removers.
Can I reuse my extensions after using this? Yes, as long as you thoroughly wash the extension tabs to remove the solvent before reapplying new tape.
Is it safe for sensitive scalps? While gentler than many alternatives, we recommend a patch test or avoiding direct contact with an irritated scalp.
Does it work on keratin bonds? Yes, it is an excellent solvent for softening keratin bonds before using removal tools.
Do I need professional training to use this? While designed for professional use, it can be used at home if the instructions are followed carefully to avoid hair matting.
Where is Natural Look X Ten made? It is a proudly Australian-made brand, ensuring high quality and local standards, available at Oz Nails & Beauty Supply.

Ensure a flawless transition for your hair with the Natural Look X Ten Dissolve Liquid Remover. Get your professional supplies today at Oz Nails & Beauty Supply!

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.