Natural Look - DISINFECTABLE LICE COMB
- Free express shipping over $300
- In stock, ready to ship
- Backordered, shipping soon
Natural Look - DISINFECTABLE LICE COMB: Your Reliable Solution for Lice Removal
Step into a world of effective and hygienic lice management with the Natural Look DISINFECTABLE LICE COMB, available exclusively at Oz Nails & Beauty Supply. Designed to cater to the needs of both professionals and families, this lice comb offers a robust solution for removing lice and nits with ease, ensuring a clean and healthy scalp.
Features and Benefits:
- Extra-Strength Design: Constructed with high-quality materials, this comb is built to last and withstand any approved sterilizing solution, making it ideal for repeated use in various settings.
- Effective Lice and Nit Removal: The finely spaced teeth are engineered to catch and remove lice and nits efficiently, minimizing discomfort and ensuring thorough cleaning.
- Universal Applicability: Suitable for all hair types and lengths, from short to long, fine to thick, providing comprehensive protection and care.
- Easy Disinfection: The comb is designed to be easy to clean and sterilize, maintaining high hygiene standards and preventing the spread of lice.
- Ergonomic Handle: Features a comfortable curved handle that allows for easy maneuverability and control during use, reducing effort and strain.
How to Use:
- Ensure hair is dry or slightly damp for optimal results.
- Divide hair into small sections, about 2cm each.
- Place the comb's teeth as close to the scalp as possible.
- Slowly and gently comb away from the scalp, ensuring to reach the ends of the hair.
- After each pass, clean the comb to remove lice and nits before proceeding to the next section.
- Disinfect the comb after use according to sterilization guidelines.
FAQs:
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Is the Natural Look DISINFECTABLE LICE COMB suitable for all hair types?
- Yes, it is designed to be effective on all hair types and lengths.
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How do I disinfect the comb?
- Immerse the comb in an approved sterilizing solution according to the product guidelines.
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Can the comb be used on wet hair?
- It is best used on dry or slightly damp hair for effective lice removal.
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Does the comb cause hair damage?
- No, it is gentle on hair, minimizing the risk of breakage or damage.
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How often should I use the lice comb?
- Use as needed until lice and nits are thoroughly removed.
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Can children use this comb?
- Yes, it is safe for use on children under adult supervision.
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What is the comb made of?
- The comb is made from durable materials designed to withstand repeated disinfection.
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Does it work for both lice and nits?
- Yes, the finely spaced teeth are designed to efficiently remove both lice and nits.
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Is the comb portable and easy to store?
- Yes, its compact design makes it easy to carry and store.
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Where can I purchase the Natural Look DISINFECTABLE LICE COMB?
- You can find it at Oz Nails & Beauty Supply, both online and in-store, ensuring easy access to this essential lice removal tool.
Achieve effective lice management with the Natural Look DISINFECTABLE LICE COMB, combining durability with ease of use, exclusively at Oz Nails & Beauty Supply. Make lice removal a stress-free experience with this highly efficient tool in your hair care arsenal.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.
