HiLift - Velcro Roller HLV 25 - Pink (6pcs) – Classic Curls and Medium Body

Elevate your style with the HiLift Velcro Roller HLV 25 in Pink. These 25mm rollers are the perfect "medium-small" size, designed to create defined curls with a natural, bouncy movement. Whether you are aiming for a classic vintage set or modern, textured volume for shorter layers, these rollers—available at Oz Nails & Beauty Supply—deliver professional results without the need for clips, pins, or heat damage.

Features and Benefits:

Versatile 25mm Diameter: The HLV 25 is ideal for creating medium-sized curls that hold their shape. It’s also the perfect size for adding body and "flick" to bobs and shoulder-length hair.
Self-Gripping Velcro Surface: No more fumbling with pins or clips! The premium velcro hooks grip the hair instantly and stay secure, allowing you to set your hair quickly and move on with your routine.
Heat-Free Styling Alternative: Protect your hair from the stresses of hot tools. These rollers allow for a gentle, air-dry set that preserves your hair's natural moisture and shine.
Ventilated Frame for Faster Drying: The hollow, open-frame design ensures maximum airflow. When paired with a blow dryer, the hair sets faster and more evenly from the inside out.
Frizz Control & Smooth Finish: The velcro surface helps keep hair sections taut as they dry, smoothing the cuticle for a polished, professional finish with zero frizz.
Lightweight for Comfort: These rollers are designed to be worn comfortably, ensuring they won't pull on the scalp or feel heavy while your style is setting.
Professional Grade Durability: Built to withstand the demands of a busy salon, these HiLift rollers maintain their "stick" and shape over time. Get yours from Oz Nails & Beauty Supply.

How to Use:

Prep: Apply a light-hold styling mousse or setting spray to damp or dry hair for better curl retention.
Section: Divide hair into neat sections roughly the same width as the 25mm roller.
Roll: Place the HiLift HLV 25 Pink Roller at the ends and roll toward the scalp. Press firmly at the root to lock the velcro in place.
Heat (Optional): For a faster, tighter set, use a blow dryer on a warm setting for 2–3 minutes.
Cool: Allow the rollers to sit for 10–20 minutes until the hair is completely cool. This "sets" the curl memory.
Finish: Gently unroll the rollers. Use your fingers to shake out the curls for a natural look, or a brush for a smoother, wave-like finish.

FAQs:

What size is the HLV 25? It has a 25mm diameter, which creates a medium-tight curl—larger than a spiral but tighter than a loose wave.
Why is this roller pink? HiLift uses color-coding for size identification. Pink is used for both the 13mm and 25mm rollers—always verify the HLV number at Oz Nails & Beauty Supply.
Will they stay in without clips? Yes, the velcro is designed to be self-gripping. For very heavy or thick hair, a small sectioning clip can be used for extra security.
How many rollers are in a pack? Each pack contains 6 professional-grade rollers.
Can I use these on short hair? Yes, the 25mm size is excellent for adding lift and bounce to short hair and bobs.
Are they safe for fine hair? Absolutely. They provide volume and lift without the weight of heavy products or the risk of heat damage.
How do I remove them without tangles? Ensure the hair is combed smooth before rolling and unroll slowly in the opposite direction—don't pull the roller straight out.
Can I use these on dry hair? Yes! They are perfect for adding a quick "refresh" to your style on dry hair.
How do I clean them? Remove any trapped hair and soak in warm, soapy water to clear away styling product residue.
Where can I find other HiLift sizes? Oz Nails & Beauty Supply carries the complete HiLift range, from 13mm to 70mm, for every styling need.

Achieve the perfect balance of bounce and definition. Order your HiLift Velcro Roller HLV 25 - Pink today from Oz Nails & Beauty Supply!

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.