Hilift TrueEcoColour (Ammonia & PPD Free) Cream Peroxide - 30Vol 9% 1L: High-Lift Performance with a Gentle Touch

Push the boundaries of hair lightening without compromising on health with the Hilift TrueEcoColour Cream Peroxide 30Vol (9%), now available at Oz Nails & Beauty Supply. This advanced developer is designed for stylists who require significant lifting power while maintaining the "TrueEco" commitment to a formula free from Ammonia and PPD. It is the perfect solution for achieving vibrant, lighter shades while keeping the hair and scalp in optimal condition.

Features and Benefits:

Powerful 30Vol (9%) Lifting: Provides up to 3 levels of lift, making it the go-to choice for achieving brighter blondes, vibrant fashion tones, and significant color shifts on darker natural bases.
Ammonia & PPD Free: Engineered to be much kinder to the hair fiber and scalp. This clean formula eliminates the stinging chemical odors and reduces the risk of sensitivities associated with traditional developers.
Optimal Pigment Development: Works in perfect synergy with the TrueEcoColour permanent hair color range to ensure deep, even pigment penetration for a finish that is both vibrant and long-lasting.
Luxurious Cream Base: The rich, stable consistency ensures an easy-to-mix, non-drip application. Whether you are using foils or freehand techniques, this developer stays exactly where you put it.
Protective Conditioning: Infused with specialized agents that help buffer the hair during the oxidation process, minimizing damage and leaving the hair with a healthy, reflective shine.
Eco-Conscious & Vegan: True to the Hilift philosophy, this product is 100% vegan-friendly and cruelty-free, meeting the demands of the modern, ethical consumer.
Professional Reliability: Trusted by colorists across Australia and available through Oz Nails & Beauty Supply, ensuring you receive a genuine, high-quality salon product every time.

How to Use:

Wear professional protective gloves before mixing.
In a non-metallic bowl, combine Hilift TrueEcoColour Cream Peroxide 30Vol with your Hilift TrueEcoColour hair tint or bleach.
Follow the recommended mixing ratio (usually 1:1.5 or 1:2) based on your specific coloring or lightening service.
Whisk the mixture until it reaches a smooth, creamy texture.
Apply to hair sections according to your chosen technique.
Process according to the color or bleach manufacturer’s instructions (typically 35–50 minutes, checking frequently).
Rinse thoroughly with warm water and follow with a pH-balanced post-color treatment.

FAQs:

How many levels of lift can I expect with 30Vol? Typically, 30Vol (9%) provides 2 to 3 levels of lift, depending on the hair's natural starting level and texture.
Is 30Vol safe for all hair types? It is quite powerful; therefore, it is best for healthy, natural hair. We recommend a strand test if the hair is previously sensitized.
Does "Ammonia-Free" mean it takes longer to process? No, the processing time remains comparable to traditional developers, but the experience is much more pleasant for the client.
Can I use this for grey coverage? While 20Vol is standard for grey, 30Vol can be used on resistant grey hair or when you want to achieve a lighter result while covering grey.
Is this suitable for use with hair bleach? Yes, it is excellent for use with bleach powders to achieve high-lift results on darker hair.
Will this product irritate the scalp? Because it is Ammonia and PPD-free, it is much less likely to cause irritation, though we always advise a patch test 48 hours prior.
What is the consistency of the mixture? It creates a thick, stable cream that adheres perfectly to foils or hair strands without running.
How should I store the 1L bottle? Keep the bottle in a cool, dry place and ensure the cap is tightly sealed to prevent the peroxide from losing its potency.
Is Hilift TrueEcoColour vegan? Yes, the entire TrueEcoColour developer and color range is vegan-friendly and cruelty-free.
Where is the best place to buy this in Australia? You can order the full range of Hilift professional supplies right here at Oz Nails & Beauty Supply.

Achieve the lift you desire with the protection your clients deserve. The Hilift TrueEcoColour Cream Peroxide 30Vol is the ultimate professional tool for high-lift results, available now at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.