BeautyPro - CELLULOSE CLEANSING SPONGE - 12pcs
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- Backordered, shipping soon
BeautyPro - CELLULOSE CLEANSING SPONGE - 12pcs - Superior Skincare Solution
Welcome to the world of flawless skin prep with the BeautyPro Cellulose Cleansing Sponges, a must-have essential in the professional beauty industry available at Oz Nails & Beauty Supply. Engineered for estheticians and beauty enthusiasts who demand precision and hygiene, this 12-piece sponge set revolutionizes facial cleanses, mask removals, and daily skincare routines.
Features and Benefits:
100% Natural Cellulose Material: Crafted from high-grade natural plant fibers that provide exceptional softness, high absorbency, and gentle exfoliation suitable for all skin types.
Effortless Mask & Cleanser Removal: Easily lifts away heavy facial masks, cleansing balms, exfoliants, and residue without tugging or irritating the skin.
Highly Absorbent & Quick-Expanding: Softens instantly when wet, holding ample moisture to ensure a smooth, soothing glide across the face and neck.
Reusable & Hygienic: Durable structure withstands multiple uses and thorough rinses, making them an eco-friendly and cost-effective alternative to single-use cotton pads.
Textured for Gentle Exfoliation: Micro-porous surface helps buff away dead skin cells and impurities, promoting a smoother texture and radiant complexion.
Value 12-Piece Pack: Includes 12 individual sponges, ensuring salon stations are always well-stocked for daily client treatments.
Oz Nails & Beauty Supply Assurance: Backed by quality performance standards, providing peace of mind and reliable support from Oz Nails & Beauty Supply.
How to Use:
Submerge a BeautyPro Cellulose Cleansing Sponge in warm water until fully expanded and soft.
Squeeze out excess water so the sponge is damp but not dripping.
Apply your preferred facial cleanser, exfoliant, or mask directly to the skin or sponge.
Gently wipe across the face and neck in upward, circular motions to remove makeup, dirt, or product.
Rinse the sponge thoroughly with warm water after each use.
Allow the sponge to air-dry completely in a well-ventilated area before storing.
FAQs:
Are these sponges made from natural materials? Yes, they are made from 100% natural, eco-friendly cellulose plant fibers.
How many sponges are included in one pack? Each pack contains 12 cellulose cleansing sponges.
Are these sponges suitable for sensitive skin? Yes, when fully saturated with water, the natural cellulose becomes ultra-soft and gentle on sensitive skin.
Can they be used to remove heavy clay masks? Absolutely, their textured absorption makes removing thick clay, mud, or cream masks fast and mess-free.
Are the sponges reusable? Yes, they can be washed and reused multiple times before needing replacement.
How do I clean and sanitize the sponges? Wash thoroughly with warm water and mild anti-bacterial soap after every use, then air-dry completely.
Do the sponges expand in water? Yes, they soften and expand quickly upon contact with water for immediate use.
Are these suitable for professional salon and spa treatments? Absolutely, they are designed for high-volume use in facials, esthetic treatments, and daily beauty services.
How often should I replace a sponge? Replace individual sponges regularly or as soon as signs of wear appear to maintain optimal hygiene.
Where can I purchase the BeautyPro Cellulose Cleansing Sponges? They are available directly through Oz Nails & Beauty Supply.
Elevate your skincare service with the BeautyPro Cellulose Cleansing Sponges, trusted for delivering superior results efficiently and gently, now available at Oz Nails & Beauty Supply.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.
