AURA TONERS HAIR COLOR CREAM - 9.8 Very Light Pearl Blonde: Premium Professional Pearl Blonde Solution

Welcome to the ultimate professional hair transformation with Aura Toners Hair Color Cream - 9.8 Very Light Pearl Blonde, a leading permanent hair coloring solution in the professional hair care industry, proudly distributed by Oz Nails & Beauty Supply. Specially formulated for salon experts and professional hair stylists who demand absolute precision, spectacular light reflection, and maximum hair strand protection, this premium toner cream eliminates brassiness and delivers a flawless, high-gloss pearl blonde finish while keeping the hair healthy from root to tip.

Features and Benefits:

Sophisticated Pearl Blonde Tonal Reflects: Engineered with high-performance micro-pigments, the 9.8 Very Light Pearl Blonde shade perfectly neutralizes unwanted warm, yellow undertones, creating a luxurious, ice-creamy iridescent pearl blonde look that lasts for weeks.
Infused with Macadamia Seed Oil: Rich in essential fatty acids, it penetrates deep into the hair shaft during the chemical process, ensuring the hair feels incredibly soft, hydrated, and silky-smooth post-color.
Enriched with Ginseng Root Extract: Utilizes natural restorative properties to strengthen the hair fiber, stimulate scalp health, and actively safeguard the hair’s integrity, helping to prevent structural damage.
Long-Lasting Vibrancy and Shine: This advanced salon-grade formula locks color molecules deep into the cortical layer, delivering a fade-resistant, multi-dimensional, ultra-glossy luster.
Creamy, No-Drip Consistency: Smooth texture allows hair colorists to easily mix and apply, ensuring seamless blending, perfect for balayage, highlights, or full-head professional toning techniques.
Scalp Comfort Formula: Formulated with soothing antiseptic properties that minimize scalp irritation, inflammation, or discomfort commonly associated with lightened blonde hair processes.

How to Use:

Perform a Patch Test: 48 hours before application, apply a tiny amount of the hair color cream behind the ear to check for any allergies or skin irritation.
Mix the Color and Developer: In a non-metallic bowl, mix Aura Toners Hair Color Cream 9.8 with the appropriate professional cream peroxide/developer. The standard professional mixing ratio is 1:1.5 or 1:2 depending on the desired transparency and lift.
Apply to Pre-Lightened Hair: For the best pearl blonde results, apply the mixture evenly onto damp or dry pre-lightened hair (Level 9 or 10) using a professional tint brush.
Process and Develop: Leave the toner on the hair to monitor and develop according to instructions (typically 10 to 25 minutes, depending on the hair texture and porous levels).
Rinse and Condition: Rinse thoroughly with lukewarm water until the water runs clear. Follow up with a professional post-color shampoo and a nourishing conditioner from Oz Nails & Beauty Supply to lock in the pearl blonde pigments.

FAQs:

What specific shade is Aura 9.8? It is a Very Light Pearl Blonde, designed to add a beautiful soft pearl, iridescent violet-ash undertone to high-level blonde hair.
Do I need to mix this color cream with a developer? Yes, this is a professional permanent hair color cream. Peroxide/developer is required and must be purchased separately at Oz Nails & Beauty Supply.
Can I use Aura 9.8 on dark brown hair without bleaching? To achieve the true 9.8 Very Light Pearl Blonde effect, it is highly recommended to apply this toner to pre-lightened or bleached hair (Level 9 or higher).
How long does the Aura Pearl Blonde toner last? With proper professional aftercare, the vibrant pearl reflections can last up to 4–6 weeks before requiring a refresh.
Is Aura Toners safe for sensitive scalps? Yes. Enriched with natural Macadamia Seed Oil and Ginseng Root Extract, it reduces scalp inflammation and offers a much gentler experience.
What is the correct mixing ratio for Aura Hair Color Cream? The standard ratio for the Aura collection is 1 part color cream to 1.5 parts developer (1:1.5), though some toner applications can extend to 1:2.
Does this product cover grey hair? While Aura permanent colors offer up to 100% grey coverage, the 9.8 Toner shade is optimized for neutralizing and refining pre-lightened blonde hair.
Is this product for professional salon use only? Yes, Aura is a professional-grade salon brand. Users should have proper hair coloring technical knowledge for optimal results.
How do I maintain my pearl blonde color at home? It is best to use color-safe, sulfate-free shampoos and regular purple/toning treatments available at Oz Nails & Beauty Supply.
Where can I buy authentic Aura hair products in Australia? You can purchase the complete range of 100% genuine Aura hair coloring creams and salon supplies online or in-store at Oz Nails & Beauty Supply.

Elevate your professional salon hair services with Aura Toners Hair Color Cream - 9.8 Very Light Pearl Blonde, the perfect synergy of luminous pearl pigments and deep hair nourishment, now available at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.