Aura - Toners Hair Color Cream - 9.2 Very Light Matt Bonde

Aura - Toners Hair Color Cream - 9.2 Very Light Matt Bonde

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AURA - TONERS HAIR COLOR CREAM - 9.2 VERY LIGHT MATT BLONDE - Professional Precision Cooling Toner

Welcome to the ultimate solution for achieving cool, clean, and ultra-refined blonde tones with the Aura Toners Hair Color Cream - 9.2 Very Light Matt Blonde, proudly supplied by Oz Nails & Beauty Supply. Formulated specifically for professional hair colorists who demand total control over underlying warmth, this advanced permanent color cream operates as a high-performance toner. By deploying specialized matte (.2 iris/green-violet) micro-pigments onto a level 9 very light blonde base, it effortlessly neutralizes stubborn orange-yellow undertones. The result is a clean, velvety, and sophisticated matte blonde finish that looks exceptionally natural and healthy.

Features and Benefits:

  • Targeted Orange-Yellow Neutralization: The 9.2 shade delivers precise matte underlying tones that act directly against warm, raw yellow, and orange-yellow brassiness on pre-lightened level 9 hair, creating a beautifully muted, cool blonde effect.

  • Macadamia Seed Oil Nourishment: Infused with premium Macadamia Seed Oil, this creamy toner wraps around the hair fibers to deeply condition and lock in moisture, restoring smoothness and a radiant shine to chemically treated hair.

  • Ginseng Root Extract Reinforcement: Enriched with natural Ginseng Root Extract to strengthen the internal hair structure, minimizing breakage and maintaining elasticity on porous, pre-lightened blonde bases.

  • Scalp Comfort Technology: Contains active botanical extracts with natural anti-inflammatory and antiseptic properties, drastically reducing scalp tingling, itching, or irritation during the salon service.

  • Consistent Cream Texture: Features a luxurious, easy-to-blend cream consistency that bonds perfectly with professional developers, ensuring precise application for full-head global toning, highlights, balayage, or root melts.

  • Professional 100ml Value Size: Available in an economical 100ml tube with a standard 1:1.5 mixing ratio, engineered to reduce product waste and maximize salon profitability, readily available at Oz Nails & Beauty Supply.

How to Use:

  • Sensitivity Patch Test: Conduct a mandatory skin allergy patch test 48 hours prior to full application to ensure absolute safety and scalp compatibility.

  • The Perfect Mix: In a non-metallic bowl, combine the Aura Toners Hair Color Cream 9.2 with the appropriate professional cream developer. Utilize the recommended 1:1.5 professional mixing ratio (e.g., 50ml of toner cream to 75ml of developer).

  • Application Method: Apply the mixture evenly to clean, towel-dried, or dry pre-lightened hair using a professional tint brush. Focus application on the areas displaying the most persistent warm undertones.

  • Processing and Monitoring: Allow the toner to develop for 10 to 25 minutes. Visually monitor the hair every few minutes to ensure the matte pigments perfectly balance the undertones without over-depositing.

  • Rinse and Lock: Rinse thoroughly with lukewarm water until the water runs clear. Follow with a professional color-safe shampoo and a deeply hydrating post-color conditioner from Oz Nails & Beauty Supply.

FAQs (Frequently Asked Questions):

  1. What is the primary purpose of Aura Toners Hair Color Cream 9.2? It is a professional permanent toner designed to neutralize unwanted warm yellow-orange brassiness, leaving a smooth, cool, and very light matte blonde finish.

  2. What does the "9.2" numbering signify? The "9" represents a Very Light Blonde depth, while the ".2" indicates a matte/cool reflect engineered to cancel out underlying warm pigments.

  3. Is the professional developer included in the package? No, the 100ml tube contains only the color cream. You can purchase the matching professional cream peroxide separately at Oz Nails & Beauty Supply.

  4. What is the correct mixing ratio for this toner? The standard mixing ratio for the Aura professional coloring range is 1:1.5.

  5. How long should I let this toner process? The standard processing time is 10 to 25 minutes, depending on the hair’s porosity and the level of color correction required. Continuous visual monitoring is highly recommended.

  6. Can I use this product on dark brown hair? For optimal and true 9.2 results, this product must be applied to pre-lightened blonde hair or naturally very light bases (ideally Level 9 or higher). It will not lift dark hair to blonde.

  7. Does this toner dry out chemically treated hair? No, the formula is specifically enriched with Macadamia Seed Oil and Ginseng Root Extract to hydrate, soften, and protect vulnerable hair strands during the process.

  8. Will this toner cause scalp irritation? The formula includes natural botanicals that offer anti-inflammatory benefits to protect the scalp. However, a standard patch test should always be performed beforehand.

  9. Can the 9.2 shade be used for modern root smudging? Yes, its smooth, creamy consistency and cool matte deposit make it an excellent choice for root smudging, shadow roots, and softening harsh transition lines.

  10. Where can I buy the authentic Aura hair color range in Australia? You can order the complete Aura professional hair care and color lineup online via Oz Nails & Beauty Supply with fast delivery options nationwide.

Deliver flawless, ultra-cool blonde tones with the Aura Toners Hair Color Cream 9.2, trusted for yielding pristine matte results, now available at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

  • Australia Post: Most orders will be shipped via Australia Post.

  • TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.

  • Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

  • Standard Orders:

    • Under $150:

      • Standard Shipping: $10 (2-8 business days)

      • Express Shipping: $15 (1-3 business days)

    • From $150 to $300:

      • Standard Shipping: Free

      • Express Shipping: $15

    • Over $300:

      • Standard Shipping: Free

      • Express Shipping: Free

  • Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):

    • An additional +$50 shipping fee applies.

    • These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).

    • To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.

  • Heavy or Oversized Items:

    • Standard Shipping: An additional +$15 applies.

    • Express Shipping: An additional +$25 applies.

    • Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.

  • Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

  • Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.

  • Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

  • Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.

  • Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.

  • Refund Policy: If you request a refund for an order that was returned due to your error:

    • For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.

    • If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.

  • Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.

  • Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:

    • Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.

    • Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.

    • Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).

    • Store Credit: We may offer store credit to encourage future purchases.

  • Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.

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