AURA TONERS HAIR COLOR CREAM - 10.8 Very Light Plat.Pearl Blonde: Ultimate Platinum Pearl Blonde Perfection

Achieve the pinnacle of luxury hair aesthetics with Aura Toners Hair Color Cream - 10.8 Very Light Plat.Pearl Blonde, available at Oz Nails & Beauty Supply. Tailored exclusively for professional colorists and hair stylists who refuse to compromise on quality, this salon-grade permanent toner cream is engineered to deliver a breathtaking, ultra-light platinum finish with deep pearl reflection. Say goodbye to unwanted warmth and embrace a sophisticated, clean, high-fashion blonde.

Features and Benefits:

Exquisite Platinum Pearl Reflection: The 10.8 Very Light Plat.Pearl Blonde formulation blends platinum and soft pearl tones to meticulously neutralize stubborn pale yellow undertones, creating a crystal-clear, icy blonde canvas.
Macadamia Seed Oil Infusion: Enriched with nutrient-rich Macadamia Seed Oil to coat the hair cuticle, ensuring maximum hydration, exceptional softness, and a smooth texture after the chemical process.
Ginseng Root Extract Protection: Formulated with natural Ginseng Root Extract to reinforce the internal structure of the hair fiber, providing vital nourishment and minimizing breakage during professional toning.
Brilliant Multi-Dimensional Shine: Advanced micro-pigment technology ensures uniform color penetration, locking in a fade-resistant, high-gloss luster that keeps blonde hair looking vibrant for longer.
Creamy, Salon-Optimized Texture: Features a smooth, no-drip consistency that allows hair artists to easily mix, apply, and execute advanced techniques like balayage, zone-toning, or global glossing.
Scalp Comfort Technology: Infused with protective and soothing agents designed to reduce scalp sensitivity, itching, or irritation during development on pre-lightened hair.

How to Use:

Sensitivity Test: Perform a standard 48-hour patch test prior to application to rule out any allergic reactions or skin sensitivity.
Mixing: In a non-metallic bowl, mix Aura Toners Hair Color Cream 10.8 with the appropriate professional cream developer. The recommended professional mixing ratio is generally 1:1.5 or 1:2, depending on the desired color intensity and hair porosity.
Application: Apply the mixture evenly onto damp or dry pre-lightened blonde hair (ideally at a Level 10 canvas for maximum platinum clarity) using a professional tint brush.
Processing Time: Allow the toner to develop for 10 to 25 minutes. Visually monitor the development closely to achieve the perfect platinum pearl balance.
Rinse and Lock: Rinse thoroughly with lukewarm water until it runs completely clear. Follow with a professional color-safe shampoo and an intensive restructuring conditioner sourced from Oz Nails & Beauty Supply to seal the hair cuticles.

FAQs:

What is the exact tone of Aura 10.8? It is a Very Light Platinum Pearl Blonde, which blends crisp platinum undertones with a soft pearl sheen to create a high-level, cool blonde finish.
Can I use Aura 10.8 directly on dark hair? For optimal platinum results, this shade must be applied to pre-lightened or bleached hair at a clean Level 10 base.
Does this product require a developer? Yes, Aura is a professional permanent coloring system. The cream peroxide/developer is required and sold separately at Oz Nails & Beauty Supply.
How often should I use this toner to refresh my hair? Depending on your hair care routine, the professional platinum-pearl tones typically last 4 to 6 weeks before requiring a refresh.
Is Aura Toners Hair Color Cream damaging to bleached hair? Not at all. Thanks to the restorative properties of Macadamia Seed Oil and Ginseng Root Extract, it actively conditions and strengthens bleached hair during application.
What is the recommended mixing ratio for the Aura 10.8 toner? The standard professional ratio is 1 part color cream to 1.5 parts developer (1:1.5), though a 1:2 ratio can be used for softer, sheerer results.
Does this shade offer full grey coverage? While Aura permanent colors can cover grey, high-level toners like 10.8 are specifically optimized to refine, cool down, and gloss pre-lightened blonde hair.
Can I purchase this product for personal home use? Aura is a professional salon formulation. It is recommended for users with proper color-technical training to ensure accurate results.
How can clients maintain their platinum pearl tone at home? It is highly recommended to use professional sulfate-free shampoos and cool-toned treatments available at Oz Nails & Beauty Supply.
Where can I buy authentic Aura hair color in Australia? You can find the complete range of 100% genuine Aura hair colors, developers, and premium salon equipment online or in-store at Oz Nails & Beauty Supply.

Transform your blonde services into an elite sensory experience with Aura Toners Hair Color Cream - 10.8 Very Light Plat.Pearl Blonde, trusted by experts for brilliant clarity and uncompromising hair health, now available at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.