Aura - Hair Color Cream - Special Blonde
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AURA HAIR COLOR CREAM - SPECIAL BLONDE SERIES: Professional High-Lift Hair Transformation
Welcome to the world of flawless hair transformation with the Aura Hair Color Cream - Special Blonde series, a premium high-lift color range available at Oz Nails & Beauty Supply. Engineered for professional salon colorists and hair enthusiasts who demand precision, safety, and radiant results, this advanced formula revolutionizes the blonde coloring experience. By lifting natural pigments and depositing sophisticated tones simultaneously, it delivers clean, luminous, and predictable blonde results without compromising hair health.
Features and Benefits:
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Advanced High-Lift Performance: Formulated to lift natural hair efficiently while simultaneously neutralizing unwanted brassy, yellow, or orange undertones in a single step.
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Precision Tone Control: Packed with high-quality pigments that combat stubborn warm undertones, ensuring a pure, predictable color turnout every time.
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Five Premium Specialized Shades: Available in five highly targeted variants to achieve diverse, high-fashion blonde aesthetics:
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12.96 Special Blonde Cendre' Violet: Perfect for creating soft, smoky blondes with an exquisite pearl-violet reflection that neutralizes stubborn pale yellow tones.
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12.11 Special Blonde Intensive Ash: The ultimate choice for ultra-cool, icy, and silver-toned blondes, providing maximum counteraction against warm orange-yellow undertones.
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12.16 Special Blonde Pearl Ash: Delivers a sophisticated, luminous metallic blonde finish with perfectly balanced cool reflects.
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12.0 Special Blonde Natural: Offers a clean, balanced, and radiant neutral blonde base, ideal for classic bright results or custom color mixing.
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12.22 Special Blonde Matt Intensive: Formulated with deep matt tones to thoroughly counteract strong, persistent red-orange warmth, paving the way for an ultra-cool, clean blonde result.
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Conditioning & Protective Formula: Enriched with nourishing agents that respect and shield the hair structure during the chemical process, leaving the hair exceptionally soft, manageable, and radiantly shiny.
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Creamy, Non-Drip Consistency: The rich cream texture mixes seamlessly with developers, ensuring precise application, optimal scalp comfort, and even saturated coverage from roots to ends.
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Cost-Effective Professional Value: Premium salon-grade formulation offered at a competitive price point, ensuring excellent profitability for salons and mobile stylists backed by the reliable service of Oz Nails & Beauty Supply.
How to Use:
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In a non-metallic mixing bowl, combine the Aura Hair Color Cream (Special Blonde) with the appropriate strength of professional cream developer (typically 30 Vol. or 40 Vol. for high-lift series).
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Use a standard professional mixing ratio of 1:2 (1 part color cream to 2 parts developer) for optimal high-lift performance.
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Blend thoroughly with a tint brush until a smooth, uniform, creamy paste is achieved.
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Apply evenly to dry, unwashed hair. For regrowth touch-ups, apply precisely to the new growth without overlapping previously lightened sections.
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Allow to process according to the professional recommended duration (typically 45–50 minutes depending on the desired lift and hair texture). Do not exceed the maximum recommended time.
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Emulsify the color gently with warm water, rinse thoroughly until the water runs completely clear, and follow with a color-safe post-color shampoo and conditioner.
FAQs:
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What is the mixing ratio for the Aura Special Blonde series? As a high-lift color range, it typically utilizes a 1:2 mixing ratio (1 part color cream to 2 parts developer) for maximum lifting and optimal tone deposition.
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Which developer should I use with these shades? For maximum lifting power (up to 4–5 levels), it is recommended to pair these shades with a 30 Vol. (9%) or 40 Vol. (12%) professional cream developer.
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Is it necessary to pre-bleach the hair before using Aura Special Blonde? No, the primary benefit of this series is its ability to lift and tone natural hair simultaneously in one step, provided the starting natural base is appropriate (typically Level 6 or lighter).
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Can the 12.11 Intensive Ash shade be used to cover grey hair? High-lift shades like 12.11 are designed to lift natural pigmented hair and deposit intense cool tones. They are not intended for 100% grey coverage.
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What makes the 12.22 Matt Intensive unique? The 12.22 shade uses targeted matt pigments specifically engineered to neutralize intense red and warm orange undertones that traditional ash shades might struggle to completely eliminate.
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What is the difference between 12.96 Cendre' Violet and 12.16 Pearl Ash? The 12.96 leans on soft violet reflects to eliminate pale yellow tones for a creamy pearl finish, while the 12.16 offers a sharper, metallic ash balance to neutralize warmer gold undertones.
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Can I mix different shades within the Aura Special Blonde range together? Yes, you can custom-blend shades like 12.0 Natural with 12.11 Intensive Ash to tailor the intensity of the cool undertones according to your client's specific hair needs.
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How long should I leave the color cream on the hair to process? The typical processing time for high-lift colors is 45 to 50 minutes without heat. Do not cut the processing time short, as the toning pigments deposit primarily in the final stages.
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Does the product cause scalp discomfort during application? Aura is formulated with comfort in mind; however, because high-lift colors require higher volume developers, a patch test is mandatory 48 hours prior to application.
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Where can I purchase genuine Aura Hair Color Cream products in Australia? The entire professional Aura Hair Color range, including all five Special Blonde variants, is available directly through Oz Nails & Beauty Supply, ensuring authentic products and competitive wholesale pricing.
Elevate your hair care and color services with the Aura Hair Color Cream - Special Blonde series, trusted for delivering superior, luminous blonde results efficiently and safely, now available at Oz Nails & Beauty Supply.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.
