Name: Aura - Hair Color Cream - 12.16 Special Blonde Pearl Ash
Brand: Aura
Price: 11.0 AUD
Availability: InStock

Aura - Hair Color Cream - 12.16 Special Blonde Pearl Ash

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AURA HAIR COLOR CREAM - 12.16 SPECIAL BLONDE PEARL ASH - Ultimate High-Lift Iridescent Blonde Solution

Welcome to the pinnacle of luxurious, clean blonding with Aura Hair Color Cream - 12.16 Special Blonde Pearl Ash, a premium, ultra-high-lift permanent coloring cream proudly distributed by Oz Nails & Beauty Supply. Specially engineered for professional salon technicians, master colorists, and blonde specialists who demand flawless precision, this professional formula provides maximum lifting capacity while depositing an exquisite blend of pearl and ash micro-pigments to counteract heavy yellow-orange undertones, achieving an immaculate, iridescent pearl-ash finish.

Features and Benefits:

Superior Ultra-High-Lift Action: Powerfully lifts natural hair up to 4 to 5 levels without the structural aggression of traditional bleaching powders, streamlining your blonding menu while preserving the hair fiber’s natural integrity.
Dual-Action Pearl Ash Pigment Matrix: Expertly formulated with a precise combination of violet (pearl) and blue-green (ash) micro-pigments. The pearl tones target and neutralize stubborn pale yellow undertones, while the ash pigments diffuse remaining orange warmth, ensuring a luminous, clean iridescent blonde result.
Infused with Macadamia Seed Oil: Rich in vital fatty acids that coat and reconstruct the hair fiber during intense chemical processing, sealing in moisture to leave high-lift blonde hair feeling exceptionally soft, silky, and profoundly conditioned.
Enriched with Ginseng Root Extract: Harnesses the natural restorative benefits of ginseng to fortify the hair structure from root to tip. It stimulates the scalp, boosts hair vitality, and actively helps prevent chemical-induced breakage and post-coloring hair loss.
Advanced Scalp Protection & Comfort: Features natural botanical properties that safeguard sensitive scalps during intense lifting. Its anti-inflammatory and antiseptic benefits significantly alleviate itching, redness, and scalp irritation.
Optimized Salon Efficiency: The ultra-creamy, smooth consistency blends quickly and spreads effortlessly through sections, ensuring uniform saturation, reducing product waste, and maximizing client throughput.
Premium Quality Guarantee: Backed by strict manufacturing standards for complete technical consistency and absolute product authenticity, supported fully by Oz Nails & Beauty Supply.

How to Use:

Perform a Patch Test: Conduct a mandatory skin allergy test behind the ear 48 hours prior to full application to ensure no adverse scalp reactions or skin irritation occur.
Mix the High-Lift Formula: In a non-metallic bowl, mix 1 part of Aura Hair Color Cream 12.16 with 2 parts of the appropriate professional high-volume cream peroxide/developer (typically 30 Vol or 40 Vol depending on the starting base). Note: The high-lift series utilizes a 1:2 mixing ratio for maximum lifting and toning efficiency.
Apply to Dry Hair: Using a professional tint brush, section dry, unwashed virgin hair and apply the mixture precisely, starting from the areas requiring the most intense lifting and tone correction.
Processing Time: Allow the color to develop for 45 to 50 minutes, monitoring closely depending on the hair's structural porosity. Do not shorten the development time, as high-lift shades require the full duration to lift completely and properly deposit the delicate pearl-ash reflections.
Rinse and Lock: Rinse thoroughly with cool to lukewarm water until the water runs completely clear. Wash with a professional post-color shampoo and apply a deep conditioner to close the hair cuticles and seal in the luminous pearl-ash pigments.

FAQs:

What shade result does Aura 12.16 Special Blonde Pearl Ash deliver? Aura 12.16 is a professional high-lift shade designed to lift natural virgin hair up to 4–5 levels while depositing an iridescent pearl-ash tone to eliminate strong yellow and soft orange warmth.
Is this product suitable for non-professional home use? No, this is an advanced technical product intended exclusively for licensed salon professionals who understand high-lift mechanics and professional developer volume selection.
What is the recommended mixing ratio for this high-lift shade? The standard mixing ratio for the Aura Special Blonde series is 1 part color cream to 2 parts developer (1:2 mix ratio).
Does it come with the professional developer/peroxide included? No, the developer is sold separately so that you can select the correct volume (30 Vol or 40 Vol) required for the client's natural base level.
Can Aura 12.16 be used on pre-colored hair? No, high-lift color is designed strictly for natural virgin hair. It will not lift existing artificial hair dye, as color cannot lift color.
How long does the color take to process on the hair? Standard development time for high-lifts is 45 to 50 minutes to allow both the lifting and the multi-dimensional tone deposit stages to complete fully.
How does Macadamia Seed Oil benefit the client during high-lift processing? High-lift formulas place technical stress on the hair; Macadamia Seed Oil acts as a deeply hydrating shield, sealing moisture into the cuticle to prevent dryness.
Is this shade safe for clients with sensitive scalps? Thanks to the anti-inflammatory properties of Ginseng Root Extract, it helps soothe and protect the scalp during lifting. However, a 48-hour patch test remains mandatory.
How can clients maintain this pearl-ash tone at home? To maintain the lustrous cool blonde and prevent environmental discoloration, clients should use professional sulfate-free, color-safe purple shampoos and hydrating masks.
Where can I purchase the authentic Aura professional color range in Australia? You can securely buy 100% genuine Aura Hair Color Creams, high-lift blondes, and wholesale salon supplies online or in-store at Oz Nails & Beauty Supply.

Achieve radiant, pristine pearlescent blonde perfection seamlessly with Aura Hair Color Cream - 12.16 Special Blonde Pearl Ash, available now at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.