Aura - Hair Color Cream - 0.28 Matt Green-blue

Aura - Hair Color Cream - 0.28 Matt Green-blue

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AURA HAIR COLOR CREAM - 0.28 MATT GREEN-BLUE - Ultimate Warmth & Red Neutralizer

Welcome to the ultimate solution for precision color correction with Aura Hair Color Cream - 0.28 Matt Green-blue, a highly specialized, professional-grade corrector proudly supplied by Oz Nails & Beauty Supply. Engineered for hair stylists and color technicians who demand total control over undertones, this advanced permanent coloring cream is specifically designed to target, suppress, and neutralize stubborn red, red-orange, and warm mahogany tones, delivering clean, neutralized, and balanced cool results.

Features and Benefits:

  • Targeted Matt Green-Blue Pigment Matrix: Formulated with a highly concentrated blend of green and blue micro-pigments based on color wheel theory. Green perfectly counteracts unwanted red tones, while blue cancels out orange undertones, ensuring a pristine neutral or cool finish.

  • Infused with Macadamia Seed Oil: Packed with nourishing essential fatty acids that coat and reconstruct the hair fiber during the chemical process, adding exceptional softness, silky smoothness, and a reflective mirror-like shine.

  • Enriched with Ginseng Root Extract: Infused with natural ginseng to fortify the hair structure from root to tip. Its natural properties stimulate the scalp, boost hair vitality, and actively work to reduce hair fall post-coloring.

  • Scalp Comfort & Anti-Inflammatory: Formulated to protect sensitive scalps during technical services. The soothing properties of its botanical extracts alleviate itching, irritation, and redness often caused by oxidation.

  • Flawless, Fade-Resistant Longevity: High-performance micro-pigments lock deep into the hair cortex, ensuring maximum longevity, rich stability, and an even tone that resists washing out.

  • Enhanced Salon Profitability: The smooth, ultra-creamy consistency blends easily and spreads evenly, reducing application time and product waste while maximizing client throughput.

  • Premium Quality Support: Comes with guaranteed product authenticity and technical consistency, backed fully by Oz Nails & Beauty Supply.

How to Use:

  1. Perform a Patch Test: Conduct a mandatory skin allergy test behind the ear 48 hours prior to full application to check for any adverse scalp reactions.

  2. Mix the Correction Formula: In a non-metallic bowl, mix 1 part of Aura Hair Color Cream 0.28 Matt Green-blue with 1.5 parts of the appropriate professional cream developer (Mixing ratio 1:1.5). Note: When used as a corrector/booster, calculate the amount based on the "Rule of 10" or your specific technical formulation.

  3. Apply to Dry Hair: Using a professional tint brush, section dry, unwashed hair and apply the mixture precisely to the zones requiring intense red or warm neutralization.

  4. Processing Time: Allow the formula to develop for 30 to 45 minutes, monitoring closely depending on the hair's structural porosity and the desired level of correction.

  5. Rinse and Protect: Rinse thoroughly with lukewarm water until the water runs clear. Follow up with a professional post-color shampoo and a deeply sealing conditioner to lock in the corrective pigments and close the cuticles.

FAQs:

  • What is the primary purpose of Aura 0.28 Matt Green-blue? Aura 0.28 is a technical corrector shade specifically designed to neutralize and counteract unwanted red, copper-red, and dark warm undertones in the hair.

  • Is this product suitable for non-professional home use? No, this is a highly advanced technical corrector intended exclusively for professional hair colorists who understand color correction and advanced formulation.

  • What is the standard mixing ratio for this product? When mixed as part of a standard color formulation, it adheres to the 1:1.5 mixing ratio (1 part color to 1.5 parts professional developer).

  • Does it come with the professional developer/peroxide included? No, the developer is not included and must be purchased separately depending on the lifting or depositing action required.

  • Can Aura 0.28 be used on its own? While it can be used alone on specific dark or pre-treated bases for creative avant-garde matte tones, it is primarily used as an additive mixed into other natural or ash shades to boost neutralizing power.

  • How long does the color take to process on the hair? Standard development time ranges between 30 and 45 minutes, depending on the client’s hair profile and the technique used.

  • How does Macadamia Seed Oil benefit the client during processing? It acts as a deeply hydrating shield, sealing moisture into the hair cuticle to prevent dryness and minimize chemical stress.

  • Is this shade safe for clients with sensitive scalps? Yes, the inclusion of Ginseng Root Extract offers anti-inflammatory and antiseptic benefits to soothe the scalp. However, a 48-hour patch test remains mandatory.

  • How can clients maintain their cool, neutralized hair color at home? Clients should use color-safe, sulfate-free shampoos and cool-toned maintenance treatments to prevent warm red pigments from re-emerging over time.

  • Where can I purchase the authentic Aura professional color range in Australia? You can buy 100% genuine Aura Hair Color Creams, correctors, and wholesale salon essentials online or in-store at Oz Nails & Beauty Supply.

Master the art of color correction and eliminate stubborn red tones seamlessly with Aura Hair Color Cream - 0.28 Matt Green-blue, available now at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

  • Australia Post: Most orders will be shipped via Australia Post.

  • TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.

  • Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

  • Standard Orders:

    • Under $150:

      • Standard Shipping: $10 (2-8 business days)

      • Express Shipping: $15 (1-3 business days)

    • From $150 to $300:

      • Standard Shipping: Free

      • Express Shipping: $15

    • Over $300:

      • Standard Shipping: Free

      • Express Shipping: Free

  • Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):

    • An additional +$50 shipping fee applies.

    • These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).

    • To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.

  • Heavy or Oversized Items:

    • Standard Shipping: An additional +$15 applies.

    • Express Shipping: An additional +$25 applies.

    • Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.

  • Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

  • Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.

  • Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

  • Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.

  • Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.

  • Refund Policy: If you request a refund for an order that was returned due to your error:

    • For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.

    • If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.

  • Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.

  • Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:

    • Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.

    • Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.

    • Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).

    • Store Credit: We may offer store credit to encourage future purchases.

  • Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.

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