TIR - 5 STEP SET (5x15ml) - The Ultimate Professional System for Flawless Nails

Experience the pinnacle of nail engineering with the TIR - 5 Step Set, a comprehensive system designed to take your salon services from "Step Zero" to a high-gloss finish. Available exclusively at Oz Nails & Beauty Supply, this curated set of five 15ml bottles provides everything a nail technician needs to ensure maximum adhesion, structural integrity, and a mirror-like shine. Whether you are a seasoned pro or an aspiring artist, the TIR 5-Step system eliminates the guesswork, delivering consistent, long-lasting results that keep clients coming back.

Features and Benefits:

Complete Professional System: Includes all essential stages of nail enhancement: Preparation, Dehydration, Priming, Base Bonding, and Top Gloss.
Unmatched Retention: Specifically formulated to work in synergy, virtually eliminating lifting, peeling, and chipping for up to 4+ weeks.
Step-by-Step Precision: Each bottle is clearly labeled to guide you through a logical, fail-proof workflow for every client.
Acid-Free & Gentle: The set features non-acid components that provide superior grip without damaging the natural nail plate or causing "heat spikes."
Time-Saving Efficiency: Features fast air-drying prep steps and a "Non-Wipe" top coat that requires no cleansing, speeding up your service time at Oz Nails & Beauty Supply.
Universal Compatibility: Optimized for use with gel polish, builder gels, polygel, and soft gel tips.
High-Value Bundle: Buying the 5-step set offers a more economical solution compared to purchasing individual bottles, perfect for busy salons.

What’s Inside the Set:

Step 0 - Tip Potion: The ultimate dehydrator and pH balancer.
Step 1 - Dehydrator: Removes deep-seated oils and moisture.
Step 2 - Non-Acid Primer: Creates a "double-sided tape" bond for enhancements.
Step 3 - Brush-On Gel: A flexible, high-adhesion base layer.
Step 4 - Non-Wipe Top Gloss: The final scratch-resistant, mirror-shine seal.

How to Use:

Prep: Cleanse the nail and apply Step 0 to balance pH.
Dehydrate: Apply Step 1 and let air dry (5-10 seconds) until the nail looks matte.
Prime: Apply a thin layer of Step 2 (Non-Acid Primer). It will remain slightly tacky.
Base: Apply Step 3 (Brush-On Gel) and cure under a UV/LED lamp for 60 seconds.
Enhancement: Proceed with your chosen gel color or extension.
Finish: Apply Step 4 (Non-Wipe Top Gloss) and cure for 60 seconds for a permanent shine.

FAQs:

Why do I need 5 steps instead of just a base and top coat? Each step serves a specific chemical purpose (dehydrating, priming, bonding) to ensure the nail enhancement doesn't lift from the natural plate.
Is this set compatible with other gel brands? Yes, the TIR prep system is excellent for improving the performance of any professional gel brand found at Oz Nails & Beauty Supply.
Do I need a lamp for all 5 bottles? No. Steps 0, 1, and 2 are air-dry. Steps 3 and 4 require a UV/LED lamp to cure.
Can I skip Step 0 if I use Step 1? For clients with oily nail plates or high moisture, using both ensures the most reliable bond possible.
Does the Top Gloss (Step 4) yellow over time? No, it is formulated with advanced UV inhibitors to keep whites and clears perfectly bright.
Is the Primer (Step 2) safe for sensitive nails? Yes, because it is non-acid, it won't burn the skin or thin out the natural nail.
How long does a full set of 5 bottles last? In a professional setting, one set typically covers 40 to 60 full services.
Can I use this set for natural nail overlays? Absolutely! It is perfect for adding strength to natural nails without extensions.
Do I need to wipe the nails after the final step? No, Step 4 is a "Non-Wipe" formula; it comes out of the lamp completely dry and glossy.
Where can I buy the authentic TIR 5-Step Set in Australia? Get the genuine kit at Oz Nails & Beauty Supply, your trusted partner for premium nail technology.

Invest in the best foundation for your artistry. Order the TIR - 5 Step Set today from Oz Nails & Beauty Supply and experience the gold standard in professional nail care!

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.