Name: Phoenix Flexi - Base Gel Kit - ( 1pc 250g + 6pcs 20ml)
Brand: PHOENIX
Price: 150.0 AUD
Availability: InStock

Phoenix Flexi - Base Gel Kit - ( 1pc 250g + 6pcs 20ml)

$150.00

Tax included. Shipping calculated at checkout.

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PHOENIX FLEXI - BASE GEL KIT - The Foundation of Strength and Durability

Welcome to the ultimate professional bonding system with the Phoenix Flexi Base Gel Kit, a foundational masterpiece in the professional nail industry available at Oz Nails & Beauty Supply. Engineered for nail technicians who demand maximum durability, precision, and efficiency, this high-performance base gel kit revolutionizes salon foundation applications and nail prep workflows.

Features and Benefits:

Superior Adhesion & Flexibility: True to its "Flexi" name, this formula acts as a powerful anchor between the natural nail and gel coatings. It bends in perfect harmony with the natural nail's movements, preventing chipping, peeling, and lifting for 3 to 4+ weeks.
Massive Salon Value Pack: This comprehensive kit includes a massive 250g (8oz) bulk refill bottle and 6 matching 20ml applicator bottles, providing an unbeatable cost-per-service ratio for busy salons shopping at Oz Nails & Beauty Supply.
Self-Leveling Consistency: Features a smooth, medium-viscosity texture that effortlessly fills in ridges and minor surface imperfections on the natural nail plate, creating a perfectly flat canvas for flawless color application.
Non-Yellowing & Crystal Clear: Formulated to maintain a pristine, glass-like clarity. It will not discolor the natural nail or distort the true shade of your chosen top coat or gel colors.
Safe & Protective Barrier: Creates an advanced protective shield that guards natural nail plates against staining from highly pigmented gel colors while ensuring a healthier, damage-free soak-off process.
Universal Compatibility: Optimized to work seamlessly with all gel polish brands, builder gels, and acrygel enhancements, making it an incredibly versatile asset for any technician's desk.

How to Use:

Prepare the natural nail by pushing back cuticles, gently buffing to remove shine, and removing debris.
Cleanse the nail thoroughly and apply a dehydrator or bonder (available at Oz Nails & Beauty Supply).
Refill your 20ml applicator bottles using the 250g bulk container as needed.
Apply a thin, even layer of Phoenix Flexi Base Gel, making sure to cap the free edge and avoid the cuticles or side walls.
Cure under a professional LED lamp for 30–60 seconds (or 120 seconds under a traditional UV lamp).
Proceed directly with your choice of gel polish colors or nail enhancements.

FAQs:

What makes the Phoenix Flexi Base Gel different from standard base coats? Its unique rubberized, flexible formula allows it to bend alongside the natural nail plate, which is the ultimate secret to avoiding lifting on active hands.
What is included in this specific kit? The kit comes with 1 large 250g bulk refill bottle and 6 empty/matching 20ml applicator bottles for seamless salon rotation.
Does it require a nail lamp to cure? Yes, the formula is UV/LED curable and requires a professional nail lamp to harden.
Can I use this base gel to extend the natural nail? This is a foundational base layer. For nail extensions, we recommend applying a dedicated builder gel over this cured base layer.
Is it compatible with other professional gel brands? Absolutely. Its professional-grade formulation is engineered to work smoothly with most gel systems found at Oz Nails & Beauty Supply.
How do I prevent the base gel from shrinking during curing? Ensure the nail plate is perfectly dehydrated and apply the product in thin, even coats while capping the free edge.
Is this base gel easy to remove? Yes, it is a professional soak-off formula that breaks down efficiently with acetone solutions, minimizing damage to the natural nail.
Will this kit help smooth out deep ridges? Yes, its self-leveling medium viscosity flows easily to mask minor nail imperfections and ridges.
How many salon services can I get out of this entire kit? Between the massive 250g refill and the six 20ml bottles, this kit yields hundreds of individual full-set applications, maximizing your salon's ROI.
Where can I purchase the authentic Phoenix Flexi Base Gel Kit? You can order the genuine kit directly online or pick it up at the showroom of Oz Nails & Beauty Supply.

Elevate your salon's foundation services with the Phoenix Flexi Base Gel Kit, trusted for delivering long-lasting, chip-free results efficiently and safely, now available at Oz Nails & Beauty Supply

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.