SILKSMOOTH STRAWBERRY DESIRE HOT WAX BEADS (800gm) – Professional Strip-Free Hair Removal

Treat your clients to a sweet, indulgent hair removal experience with the SILKSMOOTH Strawberry Desire Hot Wax Beads (800gm), proudly supplied by Oz Nails & Beauty Supply. Formulated with advanced polymer technology and a delicious, sweet strawberry aroma, this professional hard wax is engineered for maximum flexibility and flawless performance. It easily wraps around the finest and coarsest hairs, delivering incredibly clean results while remaining remarkably gentle on the skin.

Features and Benefits:

Ultra-Flexible Polymer Formula: Designed to remain highly pliable without cracking, breaking, or snapping during removal, allowing for smooth, continuous pulls.
Low-Melting Point Comfort: Applies comfortably at a lower, safer temperature, minimizing the risk of skin burns, redness, and irritation for your clients.
Unbeatable Grip on Fine Hairs: Superior shrink-wrap action effectively captures short, stubborn, and fine hairs straight from the root on the very first pass.
Perfect for Delicate Zones: Formulated to adhere strictly to the hair and not the skin, making it the ideal choice for sensitive areas such as face, underarms, bikini, and Brazilian waxing.
Economical 800gm Resealable Bag: The bead format allows you to pour exactly what you need for each treatment, eliminating product waste and maximizing salon profits.
Sweet Strawberry Ambiance: Fills your beauty salon with a delightful strawberry fragrance that instantly masks traditional chemical wax smells, creating a relaxing spa-like environment.
Premium Wholesale Quality: Sourced and distributed directly by Oz Nails & Beauty Supply, ensuring salon-grade durability and reliable performance with every application.

How to Use:

Pour the required amount of SILKSMOOTH Strawberry Desire Hot Wax Beads into a professional wax warmer.
Heat the wax until it reaches a smooth, honey-like consistency.
Test the wax temperature on the inside of your wrist before applying it to the client to ensure a comfortable experience.
Cleanse and prep the skin to remove any oils, makeup, or perspiration.
Using a clean wooden spatula, apply a thick layer of wax firmly in the direction of hair growth, leaving a slightly thicker lip at the end for easy gripping.
Allow the wax to set for a few seconds until it is firm but still flexible (not tacky).
Hold the skin taut with one hand, grip the raised edge of the wax, and pull back quickly and firmly in the opposite direction of hair growth, keeping it flat and parallel to the skin.
Apply a soothing post-wax lotion or oil to calm the skin and remove any remaining residue.

FAQs:

What makes Strawberry Desire different from other hard waxes? It features an ultra-flexible formula paired with a delicious strawberry scent, designed to provide a highly comfortable, low-temperature pull specifically on fine to medium hair textures.
Is this a stripless wax? Yes, this is a premium hard wax. It hardens on its own, meaning you do not need paper or non-woven waxing strips to remove it.
Can I use this for full-body waxing? Absolutely. While it excels in sensitive areas like the face, underarms, and bikinis, its high flexibility makes it great for larger areas like arms and legs too.
Does it work on coarse hair? Yes. Thanks to its advanced polymer base, it tightly encapsulates coarse hair roots, though it is incredibly gentle on the skin.
How long should hair be for this wax to grip it? It can successfully extract short, stubborn hairs as short as 2mm, saving your clients from waiting too long between appointments.
How do I adjust the texture if it's too runny? If the wax is too thin or runny, lower the temperature setting on your wax heater and allow it to cool down to a creamy, honey-like consistency.
Will this wax leave a sticky residue? When applied and cured correctly, it peels off cleanly. Any minor residue can easily be removed using a standard post-wax oil.
Is it suitable for clients with sensitive skin? Yes, because it targets only the hair shaft and does not pull aggressively on the skin barrier, it minimizes typical waxing redness and irritation.
How many treatments can I complete with an 800gm bag? Depending on the surface area of your services (e.g., facial vs. intimate waxing), one 800gm bag offers an excellent yield, lasting for numerous salon appointments.
Where can I buy wholesale beauty supplies in Australia? You can order the genuine SILKSMOOTH wax range online at wholesale prices directly from Oz Nails & Beauty Supply.

Upgrade your salon’s hair removal menu with a sweet touch of luxury. Stock up on the SILKSMOOTH Strawberry Desire Hot Wax Beads (800gm) today, available exclusively at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.