Name: Aura - Toners Hair Color Cream - 12.16 Violet Ash
Brand: Aura
Price: 11.0 AUD
Availability: InStock

Aura - Toners Hair Color Cream - 12.16 Violet Ash

$13.00 $11.00 Save 15%

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AURA - TONERS HAIR COLOR CREAM - 12.16 VIOLET ASH - Professional Ultra-High Lift Pearl Ice Blonde Solution

Welcome to the ultimate solution for pure, ultra-bright, and crystal-clear silver-pearl blonde transformations with the Aura Toners Hair Color Cream - 12.16 Violet Ash, proudly supplied by Oz Nails & Beauty Supply. Expertly engineered for professional hairdressers and colorists who require maximum lifting capability combined with premium tone correction, this advanced formula operates as a Level 12 ultra-high lift permanent color cream. Loaded with a balanced blend of intense anti-yellow violet (.1 primary) and cool ash (.6 secondary) micro-pigments, it simultaneously lifts natural hair pigments while canceling out stubborn raw yellow undertones to create a luminous, high-fashion pearl-ice finish.

Features and Benefits:

Elite High-Lift with Violet Ash Refinement: The 12.16 shade combines an ultra-high lift base with a targeted violet-ash reflect. Designed to lift natural hair up to 4–5 levels, it aggressively eliminates raw yellow and pale gold undertones, bypassing the need for bleach powders on many natural bases.
Macadamia Seed Oil Infusion: Enriched with premium Macadamia Seed Oil, this formula intensely conditions the hair strand during high-lift oxidation, locking in critical moisture and sealing the cuticle to ensure long-lasting tone retention and a silky texture.
Ginseng Root Extract Structural Shield: Infused with natural Ginseng Root Extract to reinforce internal protein disulphide bonds, preserving hair elasticity and preventing structural breakage on highly processed high-lift bases.
Advanced Scalp Protection: Formulated with active botanical extracts containing natural anti-inflammatory and antiseptic properties, creating a soothing barrier that minimizes scalp irritation, prickling, or dryness during treatment.
Velvety High-Adhesion Consistency: Features a smooth, rich cream base that mixes effortlessly with high-volume developers, providing precise, uniform coverage for global virgin applications, foil highlights, and balayage work.
Economical 100ml Salon Tube: Available in a generous 100ml professional size that utilizes an economical high-yield mixing ratio, reducing overall backbar product waste while driving up salon service profitability, readily available at Oz Nails & Beauty Supply.

How to Use:

Skin Sensitivity Test: Always execute a mandatory 48-hour skin allergy patch test on the client prior to application to guarantee total scalp safety.
The High-Lift Mix: In a non-metallic bowl, combine the Aura Toners Hair Color Cream 12.16 with the appropriate professional high-volume cream developer (typically 30 Vol. or 40 Vol.). Follow the standard high-lift mixing ratio of 1:2 (e.g., 50ml of color cream to 100ml of developer).
Application Technique: Apply the creamy mixture evenly to dry, unwashed hair using a professional tint brush. For virgin applications, apply to mid-lengths and ends first, then return to the root area to guarantee a perfectly uniform lift.
Processing and Supervision: Allow the formula to develop for 35 to 50 minutes. Do not use artificial heat. Visually monitor the hair closely throughout the processing cycle to track the level of lift and tonal shift.
Rinse and Balance: Rinse thoroughly with lukewarm water until the water runs completely clear. Cleanse with a professional color-safe shampoo and seal the icy pearl pigments with a deeply nourishing post-color conditioner available from Oz Nails & Beauty Supply.

FAQs (Frequently Asked Questions):

What is the primary purpose of Aura Toners Hair Color Cream 12.16? It is a professional ultra-high lift permanent color cream formulated to lift natural hair to a very light blonde level while neutralizing strong yellow brassiness with violet-ash pigments for a pearl-ice finish.
What does the "12.16" color code represent? The "12" represents the highest Ultra-High Lift Blonde depth level, while the primary ".1" (Violet) eliminates unwanted yellow brass, and the secondary ".6" (Ash) adds a cool, metallic silver undercurrent.
Does the product include a cream peroxide/developer? No, the 100ml tube contains only the permanent high-lift color cream. Developers must be purchased separately at Oz Nails & Beauty Supply.
What is the correct mixing ratio for this high-lift shade? Unlike standard Aura toners, the level 12 ultra-high lift series uses a standard high-lift mixing ratio of 1:2 (1 part color cream to 2 parts developer).
How long should I let the 12.16 shade process? The standard processing time for maximum lift is between 35 to 50 minutes, depending entirely on the thickness and natural level of the client's hair.
Can I use this product to lift dark, previously color-treated hair? No, high-lift color creams can only lift natural virgin hair pigments. It will not efficiently lift old permanent artificial hair dyes.
Is this product damaging to a client's hair? No, it is infused with protective Macadamia Seed Oil and Ginseng Root Extract to continuously hydrate and structurally shield hair fibers during high-lift processing.
Will this high-lift cream irritate the client's scalp? The inclusion of soothing botanical extracts with anti-inflammatory properties helps calm the skin. However, a patch test is mandatory, and high-volume developers should be used carefully on the scalp.
Can the 12.16 shade be used as a standalone toner after bleaching? The 12.16 is an active high-lift color designed for natural hair; it is not recommended as a low-volume toner for fresh, chemically bleached hair as it can over-deposit due to high hair porosity.
Where can I purchase genuine Aura hair products in Australia? You can order the 12.16 Violet Ash shade and the rest of the professional collection online via Oz Nails & Beauty Supply with fast shipping options nationwide.

Achieve immaculate, ultra-cool pearl blonde results with the Aura Toners Hair Color Cream 12.16, trusted for premium high-lift precision, now available at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.