Aura - Hair Color Cream - 10N Very Light Platinum Blonde

Aura - Hair Color Cream - 10N Very Light Platinum Blonde

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AURA HAIR COLOUR CREAM - 10N VERY LIGHT PLATINUM BLONDE: Professional Salon-Quality Hair Colour Solution

Welcome to the ultimate solution for professional-grade hair transformation with the Aura Hair Colour Cream - 10N Very Light Platinum Blonde, a premier permanent hair colouring choice now proudly available at Oz Nails & Beauty Supply. Specially formulated for hairdressers and stylists who demand flawless results, this rich, permanent hair dye cream delivers vibrant, long-lasting 10N Very Light Platinum Blonde colour while prioritizing optimal hair health and client comfort.

Features and Benefits:

  • Natural 10N Very Light Platinum Blonde Pigmentation: Formulated for absolute, multi-dimensional coverage that ensures an ultra-light, platinum-toned, and natural-looking permanent blonde finish with remarkable longevity.

  • Infused with Nourishing Botanicals: Enriched with premium Macadamia Seed Oil and Ginseng Root Extract, leaving your clients' hair feeling incredibly soft, healthy, and exceptionally shiny post-treatment.

  • Scalp-Calming Properties: Designed with built-in antiseptic properties from its natural extracts, helping to reduce scalp inflammation, combat dandruff, and alleviate discomfort during the colouring process.

  • Excellent Grey Coverage: Seamlessly covers up to 100% of stubborn white and grey hair, giving it a natural-looking, radiant shine from root to tip.

  • Smooth Creamy Consistency: Its professional-grade formulation mixes effortlessly and spreads evenly across the hair strands, enabling faster application times and precise distribution.

  • Cost-Efficient Salon Size: Comes in a generous 100 ml (e3.38 Fl.Oz.) tube, optimized to maximize salon profitability and client throughput per tube.

How to Use:

  1. Preparation: Conduct a standard allergy patch test 48 hours prior to application. Ensure appropriate personal protective equipment (gloves, gown) is worn.

  2. Mixing: In a non-metallic bowl, mix the Aura Hair Colour Cream with the appropriate strength cream developer using the professional standard mixing ratio of 1:1.5.

  3. Application: Apply the creamy mixture evenly to dry, unwashed hair starting from the roots or areas with the highest percentage of greys.

  4. Processing: Allow the colour to process according to standard professional hair colouring guidelines (typically 30–45 minutes depending on desired intensity and hair type).

  5. Rinse and Aftercare: Rinse thoroughly with lukewarm water until the water runs completely clear. Follow up with a professional color-safe shampoo and deep conditioner to lock in the brilliant shine.

FAQs:

  1. What is the mixing ratio for Aura Hair Colour Cream? The recommended professional mixing ratio for this product is 1:1.5 with a suitable cream peroxide/developer.

  2. Is this product suitable for retail or home use? No, Aura Hair Colour Cream is clearly labeled "For Professional Use Only" to ensure accurate mixing and application by qualified technicians.

  3. Does it cover grey hair effectively? Yes, the 10N Very Light Platinum Blonde shade is highly pigment-dense and provides up to 100% optimal grey and white hair coverage.

  4. What nourishing ingredients are in this hair colour cream? It is specially infused with Macadamia Seed Oil and Ginseng Root Extract to keep the hair structure soft, smooth, and highly moisturized.

  5. Does the Aura hair colour formula help with sensitive scalps? Yes, its formula leverages natural botanical properties that help soothe inflammation, reduce dandruff, and combat scalp irritation during processing.

  6. What size is the Aura Hair Colour Cream tube? Each professional tube contains 100 ml (e3.38 Fl.Oz.) of permanent hair colour cream.

  7. Does it contain ammonia? Yes, as specified on the professional packaging, it contains low levels of ammonia (no more than 42 mg/ml) to guarantee optimal lifting and long-lasting permanent deposit.

  8. Can I buy developers alongside this product at Oz Nails & Beauty Supply? Absolutely! Oz Nails & Beauty Supply offers a comprehensive selection of salon-grade developers, peroxides, and mixing tools to pair perfectly with Aura colours.

  9. How long does the 10N Very Light Platinum Blonde colour last? As a permanent hair colour cream, it alters the hair's natural pigment permanently and will remain vibrant until new roots grow out or it is chemically treated.

  10. Where can I purchase genuine Aura Hair Colour products in Australia? You can easily purchase the Aura Hair Colour Cream range online or in-store through Oz Nails & Beauty Supply, your trusted destination for premium salon supplies.

Elevate your salon's technical hair services with the Aura Hair Colour Cream - 10N Very Light Platinum Blonde, trusted by professionals to safely deliver outstanding, deep, and luminous results, now readily available at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

  • Australia Post: Most orders will be shipped via Australia Post.

  • TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.

  • Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

  • Standard Orders:

    • Under $150:

      • Standard Shipping: $10 (2-8 business days)

      • Express Shipping: $15 (1-3 business days)

    • From $150 to $300:

      • Standard Shipping: Free

      • Express Shipping: $15

    • Over $300:

      • Standard Shipping: Free

      • Express Shipping: Free

  • Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):

    • An additional +$50 shipping fee applies.

    • These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).

    • To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.

  • Heavy or Oversized Items:

    • Standard Shipping: An additional +$15 applies.

    • Express Shipping: An additional +$25 applies.

    • Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.

  • Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

  • Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.

  • Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

  • Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.

  • Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.

  • Refund Policy: If you request a refund for an order that was returned due to your error:

    • For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.

    • If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.

  • Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.

  • Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:

    • Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.

    • Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.

    • Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).

    • Store Credit: We may offer store credit to encourage future purchases.

  • Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.

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