AEON - SOAK IT OFF WATER DROP BASE STEP 1 - 20ML - The Essential Foundation for Perfect Nails

Lay the perfect groundwork for a flawless, long-lasting manicure with the AEON - SOAK IT OFF WATER DROP BASE STEP 1 - 20ML, a premium professional gel base coat available at Oz Nails & Beauty Supply. Specially formulated to act as a powerful double-sided adhesive between the natural nail and your gel color, this Step 1 Base Coat ensures maximum adhesion while protecting the natural nail structure. Designed for professional nail technicians who require a reliable anchor that prevents lifting, chipping, and peeling, it is the ultimate starting point for any high-end salon service.

Features and Benefits:

Maximum Adhesion Technology: Creates a superior chemical bond with the natural nail plate, drastically reducing the risk of lifting and extending the life of any gel manicure for up to 4+ weeks.
Self-Leveling & Smoothing: Features a smooth, fluid viscosity that automatically levels out ridges and imperfections on the natural nail, creating a perfectly flat canvas for color application.
Nail Protection Formula: Acts as a safe, protective barrier that prevents highly pigmented gel polishes from staining or yellowing the natural nail plate.
Effortless Soak-Off Removal: Despite its industrial-strength grip, the advanced soak-off formulation dissolves easily with acetone, ensuring a gentle removal process that preserves nail health.
Universal UV/LED Compatibility: Cures rapidly and evenly under all professional salon lamps, streamlining your workflow and maximizing client turnover.
Cost-Efficient 20ml Bottle: The generous 20ml professional size offers significantly more value and uses per bottle compared to standard 15ml options, boosting salon profitability.
Safe & Low-Odor: Formulated with high-quality, non-toxic ingredients to ensure a comfortable and low-odor experience for both nail artists and clients at Oz Nails & Beauty Supply.

How to Use:

Prep the natural nails thoroughly: shape, push back cuticles, gently buff the surface, and dehydrate the nail plate using a primer/dehydrator.
Apply a thin, even layer of AEON - SOAK IT OFF WATER DROP BASE STEP 1 to the nail. Be careful not to let the product touch the cuticle or skin.
Cap the free edge of the nail to seal the foundation.
Cure under a professional LED lamp for 30 seconds, or a traditional UV lamp for 1–2 minutes.
Do not wipe away the tacky residue left after curing; this sticky layer is essential for the next gel color coat to adhere to.
Proceed with applying your favorite AEON gel color polish.

FAQs (Frequently Asked Questions):

What is the main purpose of AEON Water Drop Base Step 1? It is the foundational base coat designed to maximize adhesion between the natural nail and gel color, preventing premature lifting and peeling.
Should I wipe off the sticky layer after curing the base coat? No, the tacky (inhibition) layer is completely normal and necessary. It allows the subsequent color gel layers to bond securely to the base.
How long should I cure the AEON Step 1 Base Coat? It cures efficiently in 30 seconds under a professional LED lamp, or 1 to 2 minutes under a standard UV lamp.
Does this base coat protect the natural nail? Yes, it forms a protective shield that reinforces the natural nail and prevents staining from dark or highly vibrant gel colors.
Is this product compatible with other gel polish brands? While it delivers optimum synergy with the AEON gel system, its versatile formula works exceptionally well with other professional gel lines stocked at Oz Nails & Beauty Supply.
How do I remove the AEON Step 1 Base Coat? Because it is a true soak-off formula, it can be easily removed by breaking the top seal with a file and soaking the nails in acetone or using gel removal wraps for 10–15 minutes.
Can I use this base coat under acrylics or builder gels? Yes, it can be utilized as a priming gel base to enhance the adhesion of builder gels (BIAB), polygel, or acrylic extensions.
Is a primer necessary before applying this base coat? While the base coat has incredible adhesion properties, using a nail dehydrator or primer beforehand is highly recommended for clients with oily nail beds to ensure maximum longevity.
Why is the 20ml size beneficial for my salon? The 20ml bottle provides a larger volume of product, ensuring you get more applications per bottle and a better return on your investment.
Where can I buy the authentic AEON Water Drop Base Step 1 in Australia? You can purchase the genuine AEON - SOAK IT OFF WATER DROP BASE STEP 1 - 20ML directly from Oz Nails & Beauty Supply on their official website, with reliable nationwide shipping.

Secure your nail sets with an unbreakable foundation and ensure long-lasting durability with the AEON - SOAK IT OFF WATER DROP BASE STEP 1 - 20ML, available now and trusted by professionals at Oz Nails & Beauty Supply.

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.