Natural Look - Intensive Fortifying Shampoo - 5L
- Free express shipping over $300
- In stock, ready to ship
- Backordered, shipping soon
Natural Look - Intensive Fortifying Shampoo - 5L: Transform Your Hair Care Routine
Discover the transformative power of the Natural Look Intensive Fortifying Shampoo, now available at Oz Nails & Beauty Supply. This expertly formulated shampoo is designed to cleanse, protect, and revitalize dry, damaged, permed, or colored hair, ensuring your locks are left shiny, healthy, and full of life.
Features and Benefits:
- pH Balanced Formula: Developed to maintain the natural pH balance of your hair, this shampoo helps in sealing the cuticle for enhanced shine and smoothness.
- Keratin Protein Enrichment: Infuses hair with keratin protein to strengthen and repair, reducing breakage and improving overall hair health.
- Bamboo Extract: Known for its excellent moisture-retention properties, bamboo extract hydrates the hair, making it smooth and manageable.
- Vitamin B (Panthenol): Provides deep hydration while strengthening hair strands, enhancing elasticity and reducing damage from styling.
- Citric Acid Addition: Balances the scalp’s pH and adds a natural shine to the hair, promoting a healthy scalp environment.
- Organic and Natural Ingredients: Free from harsh chemicals, this shampoo uses natural and organic plant-based ingredients, ensuring gentle but effective cleansing.
- Protective Barrier: Helps shield hair from damage due to daily styling, color fading, and environmental stressors.
- Eco-Friendly Large Packaging: Available in a substantial 5-liter size, perfect for salons or eco-conscious households aiming for sustainability.
How to Use:
- Wet hair thoroughly with warm water.
- Apply a generous amount of Natural Look Intensive Fortifying Shampoo to the scalp.
- Massage gently to create a rich lather, working through to the ends.
- Rinse thoroughly with cool water.
- Repeat if necessary, especially for heavily styled or product-laden hair.
- Follow with a conditioner for best results.
FAQs:
- Is this shampoo suitable for color-treated hair? Yes, it’s specifically formulated to protect and prolong the vibrancy of color-treated hair.
- How often can I use this shampoo? It is gentle enough for daily use to maintain optimal hair health.
- Does it contain sulfates or parabens? No, it is free from sulfates and parabens, ensuring a gentle cleansing experience.
- Can it help with hair thinning? While it strengthens hair strands, it primarily focuses on repairing and protecting rather than directly addressing hair thinning.
- How does it help with frizz? The hydrating ingredients and pH-balanced formula work together to smooth the hair cuticle, reducing frizz.
- Is it safe for sensitive scalps? Yes, the natural ingredients are gentle on sensitive scalps.
- Can it be used on children’s hair? It’s safe and gentle enough for children, though care should be taken to avoid contact with eyes.
- Will it add volume to my hair? Yes, it enhances volume while cleansing, making your hair appear fuller and more vibrant.
- Is the product cruelty-free? Absolutely, Natural Look products are not tested on animals.
- Where can I purchase this shampoo? It is available at Oz Nails & Beauty Supply, your trusted partner for high-quality hair care solutions.
Revitalize your hair with the Natural Look Intensive Fortifying Shampoo, ensuring it remains healthy, shiny, and resilient against daily challenges. Available now at Oz Nails & Beauty Supply, where we are committed to offering the best in natural and effective hair care products.
*The 5L items are considered a Heavy or Oversized Good and therefore will have an additional shipping cost charged on top at checkout.
Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.
1. Shipping Coverage
Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.
2. Order Processing Time
All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.
3. Shipping Methods
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Australia Post: Most orders will be shipped via Australia Post.
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TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
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Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).
4. Shipping Costs and Estimated Delivery Times
Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.
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Standard Orders:
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Under $150:
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Standard Shipping: $10 (2-8 business days)
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Express Shipping: $15 (1-3 business days)
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From $150 to $300:
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Standard Shipping: Free
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Express Shipping: $15
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Over $300:
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Standard Shipping: Free
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Express Shipping: Free
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Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
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An additional +$50 shipping fee applies.
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These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
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To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
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Heavy or Oversized Items:
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Standard Shipping: An additional +$15 applies.
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Express Shipping: An additional +$25 applies.
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Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
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Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.
5. Important Information Regarding Delivery Address
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Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
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Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.
6. Handling Returned, Undeliverable, or Lost Orders
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Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
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Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
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Refund Policy: If you request a refund for an order that was returned due to your error:
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For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
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If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
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Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
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Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
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Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
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Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
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Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
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Store Credit: We may offer store credit to encourage future purchases.
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Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).
7. Order Tracking
You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.
8. Contact Us
If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.
9. Legal Notice
This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.
