Natural Look Styleart DEFINING CREAM – Perfect Texture & Medium Hold

Redefine your styling routine with the Natural Look Styleart DEFINING CREAM, a versatile styling essential available at Oz Nails & Beauty Supply. This 150ml premium cream is the ultimate solution for those who seek a balance between control and natural movement. Designed to provide a flexible medium hold, it helps define curls, tame frizz, and add a healthy satin finish to any hair type. Whether you're crafting a sleek professional look or soft, bouncy waves, this defining cream is your go-to partner.

Features and Benefits:

Flexible Medium Hold: Provides enough strength to keep your style in place while allowing the hair to move naturally and stay touchably soft.
Definition & Separation: Ideal for accentuating layers and defining curls or waves, giving your hair a structured yet effortless appearance.
Frizz Control: Effectively smooths down flyaways and eliminates frizz, making it perfect for humid climates or rebellious hair textures.
Satin Finish: Leaves hair with a healthy, subtle glow that isn't too shiny or too matte—just perfectly polished.
Non-Greasy Formula: The lightweight, water-based cream absorbs quickly without leaving a heavy or oily residue behind.
Thermal & UV Protection: Helps protect your hair from the damaging effects of heat styling and environmental stressors.
Enriched with Natural Extracts: Formulated by Natural Look to nourish the hair while styling, ensuring long-term hair health.
Professional Standard: Proudly stocked by Oz Nails & Beauty Supply, ensuring salon-quality results for both professionals and home users.

How to Use:

Damp or Dry: Apply to towel-dried hair for soft definition or to dry hair for extra control and to tame flyaways.
Dispense: Work a small amount (start with a pearl-sized drop) of Styleart DEFINING CREAM between your palms.
Distribute: Apply evenly through the mid-lengths and ends of the hair.
Style: For curls, "scrunch" the hair upwards to enhance shape. For sleek styles, smooth down with your palms or a comb.
Finish: Air dry for a natural look or blow-dry with a diffuser for added volume and bounce.

Frequently Asked Questions (FAQs):

Is this cream suitable for curly hair? Yes, it is excellent for defining curls and preventing them from becoming frizzy or "crunchy."
Where can I buy the Natural Look range? You can find the complete Styleart collection at Oz Nails & Beauty Supply.
Does it feel sticky? No, the formula is designed to be smooth and lightweight, leaving hair feeling soft and manageable.
Can I use it on fine hair? Yes, just start with a small amount. Its medium hold adds body without weighing fine hair down.
Is it easy to wash out? Absolutely. Being water-soluble, it washes out easily with any standard shampoo.
Does it protect against heat? Yes, it contains ingredients that offer protection during blow-drying and light heat styling.
Can I mix this with other styling products? Yes, it layers beautifully with the Body Booster spray if you need extra volume.
What is the scent like? It has a fresh, sophisticated salon fragrance that leaves hair smelling great all day.
Is this product made in Australia? Yes, Natural Look is a proudly Australian-owned brand available through Oz Nails & Beauty Supply.
How long does the 150ml bottle last? Depending on hair length and frequency of use, one bottle typically lasts 3 to 5 months.

Achieve effortless definition and a flawless finish with the Natural Look Styleart DEFINING CREAM. Shop the professional collection today at Oz Nails & Beauty Supply!

Welcome to Oz Nails & Beauty Supply! We are committed to providing you with the best possible shopping and delivery experience. This policy provides detailed information about our shipping process, costs, and how we handle special situations to ensure your order arrives safely and on time.

1. Shipping Coverage

Oz Nails & Beauty Supply only ships within Australia. If you wish to ship outside Australia, please contact us here and provide the product information you wish to purchase (link and quantity), your preferred shipping method (express or standard), and your desired delivery address. We will assist you in creating an order with shipping costs after receiving a quote from the shipping carrier.

2. Order Processing Time

All orders will be processed within 1-3 business days. Once your order has been processed and is ready for shipment, you will receive a shipping confirmation email with a tracking number.

3. Shipping Methods

Australia Post: Most orders will be shipped via Australia Post.
TNT (Dangerous Goods): For products classified as "Dangerous Goods" such as Acetone, Alcohol in large quantities, we will use TNT's specialized shipping service to ensure safety and compliance.
Delivery to PO Boxes and Parcel Lockers: We deliver to PO Boxes and Parcel Lockers. When using Parcel Lockers, please provide the street address of the Parcel Locker (note: dangerous goods cannot be delivered to Parcel Lockers).

4. Shipping Costs and Estimated Delivery Times

Estimated delivery times are calculated from the time the order is shipped, not from the time the order is placed.

Standard Orders:
- Under $150:
  - Standard Shipping: $10 (2-8 business days)
  - Express Shipping: $15 (1-3 business days)
- From $150 to $300:
  - Standard Shipping: Free
  - Express Shipping: $15
- Over $300:
  - Standard Shipping: Free
  - Express Shipping: Free
Dangerous Goods (e.g., Acetone, Alcohol, etc., in large quantities):
- An additional +$50 shipping fee applies.
- These products will be shipped separately via TNT. If your cart includes both dangerous goods and regular items, shipping fees will be calculated separately for each type. For example, if your cart contains 1 dangerous item and 1 regular item, the shipping fee will be $60 ($50 for dangerous goods and $10 for standard shipping).
- To ship regular items via Australia Post Express when dangerous goods are in the same order, please create a separate cart and purchase them separately. We encourage you to contact customer support if you have any questions about combining these product types in an order.
Heavy or Oversized Items:
- Standard Shipping: An additional +$15 applies.
- Express Shipping: An additional +$25 applies.
- Products classified as heavy or oversized (weighing 1 gallon or more, or exceeding the courier's standard dimensions) will incur additional shipping costs beyond the initial shipping fee. If a heavy or oversized item is purchased individually, only the heavy or oversized item fee will apply, without any additional charges.
Rural/Remote Areas: Delivery to rural or remote areas may take longer than standard estimates.

5. Important Information Regarding Delivery Address

Customer Responsibility: You are responsible for providing an accurate and complete delivery address at the time of placing your order. This includes the correct house number, street name, apartment/unit number (if applicable), city, and postcode. Oz Nails & Beauty Supply recommends using an address where someone will be available to receive the parcel during business hours from Monday to Friday. If no one is available at the time of delivery, the parcel may be taken to the nearest collection point and a collection card will be left.
Address Validation and Proactive Contact: To ensure your order is delivered successfully, we use an address validation system. If our system detects significant discrepancies or unclear information (e.g., different state, different postcode, or non-existent house number), we will attempt to contact you via email or phone to reconfirm the address before dispatching the order. However, due to the high volume of orders, this contact may not be possible in all cases. If we are unable to verify the address or do not receive a response from you, the order may be delayed or cancelled to prevent further issues.

6. Handling Returned, Undeliverable, or Lost Orders

Causes and Responsibility: Orders may be returned (Return-to-Sender - RTS) if the recipient is unavailable, the address is incorrect/incomplete, or the recipient refuses the parcel. In these cases, Oz Nails & Beauty Supply will not be responsible for the original shipping cost.
Return-to-Sender and Redelivery Fees: If a parcel is returned to Oz Nails & Beauty Supply due to customer error (e.g., incorrect address, recipient unavailable after multiple attempts, refusal to accept), you will be responsible for a Return-to-Sender (RTS) fee of $10 and a redelivery fee of $10. These fees may vary depending on the courier's policy at the time.
Refund Policy: If you request a refund for an order that was returned due to your error:
- For refunds to the original payment method, a $10 Return-to-Sender fee, a $10 restocking fee, and any waived shipping fees (if applicable) will be deducted from the total refund amount.
- If you choose a refund in the form of store credit, you will be exempt from the $10 restocking fee, and we will cover the $10 Return-to-Sender fee. This store credit will be equivalent to the product value of your order, excluding the original shipping fee, and can be used for your next purchase.
Lost or Stolen Parcels (After Delivery): Oz Nails & Beauty Supply is not responsible for parcels lost or stolen after the courier's tracking status confirms 'Delivered' successfully. However, we will assist you in filing a claim with the shipping carrier if there is evidence that the issue occurred during transit.
Contact and Resolution Process: In the event your order is returned or encounters a delivery issue, we will contact you within 5 business days of receiving notification from the courier to discuss resolution options. These options may include:
- Redelivery to a new address: You may request redelivery to a corrected address. The redelivery fee will be quoted based on the actual cost from the courier.
- Showroom Pickup (Free): You may choose to pick up your order yourself from our showroom at 185-195 Ashley Street, Braybrook, Vic 3019. Our opening hours are: Monday to Saturday (9:00 AM - 5:30 PM), Sunday (10:00 AM - 5:30 PM). This option is free of charge.
- Refund: If you do not wish to receive the item again, we will offer a refund (with applicable deductions).
- Store Credit: We may offer store credit to encourage future purchases.
Handling Unresponsive Orders: If we do not receive a response from you within 30 business days from our first contact regarding a returned order, the order will be considered unresolvable and will be restocked or disposed of according to Oz Nails & Beauty Supply's internal policy. In such cases, we will automatically process a refund in the form of store credit, as this offers you the most benefit (exemption from the $10 restocking fee and coverage of the $10 Return-to-Sender fee). However, if you prefer a refund to your original payment method, it will be processed according to our original payment method refund policy (with RTS and restocking fees deducted).

7. Order Tracking

You can track the status of your order using the tracking number provided in your shipping confirmation email. Please click on the tracking link in the email or visit the Australia Post tracking portal directly at https://auspost.com.au/mypost/track/#/search.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please contact us via 0449787907 or enquiry@oznailsbeautysupply.com.au. We are always happy to help.

9. Legal Notice

This shipping policy is developed in accordance with the provisions of the Australian Consumer Law (ACL) to ensure transparency and fairness in all transactions. Oz Nails & Beauty Supply is committed to complying with legal obligations related to delivery times, costs, and remedies for delayed, lost, or undeliverable goods.